Staff Production Engineer

Join the team redefining how the world experiences design. Hey, g'day, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. What you'd be doing in this role The Production Engineering team sits at the intersection of software engineering and the hardest reliability problems in Canva's infrastructure. Writing software that changes how production behaves at 240M MAUs and growing. The strategic bet is a different model entirely. Canva's own take on what production reliability looks like, built for how we work. Senior software engineers embedded long-term in the areas that carry the most technical risk, working shoulder to shoulder with product teams, close enough to the roadmap to shape how it lands in production before the problems compound. Not operationalising systems. Not running alerts. Writing software that changes how production behaves. The engineers who do this work well have gone deep in systems most people only operate. They can walk into a codebase they didn't write, understand what's actually happening at scale, win the technical respect of the team they're embedded with, and then improve the software to make it more reliable, more efficient, and more resilient. At the moment, this role is focused on: Owning an engagement area: Taking long-term accountability for one of Canva's highest-risk technical domains, sharding core data stores, resource utilisation, distributed systems challenges at scale embedded alongside the team that owns it. Writing production software: The work is code, not process. Instrumenting, refactoring, rebuilding the pieces that cause problems at scale. You're a software engineer first; the reliability outcome at scale is what you're optimising for. Collaboration: Opportunity to pair, mentor and learn from fellow production engineers Customer First: Striving for fewer incidents, faster recovery,