Staff Software Engineer - AI-native automation

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Imagine building the automation platform that powers the future of IT — not just for human operators, but for AI agents themselves. At Nexthink, we're evolving Flow , our enterprise automation product, into something genuinely new: an AI-native platform where intelligent agents dynamically create and orchestrate the executions for enterprise scale and reliability. This is a ground-floor opportunity to shape a product that doesn’t fully exist yet. You’ll be joining a small, high-impact team at the very beginning of this journey — working closely with leadership to explore, build, and define what next-generation IT automation looks like. If you thrive in ambiguity, love owning things end-to-end, and want your work to matter at scale, this role was built for you. We're hiring Staff Software Engineer to join this initiative. Responsibilities: Reimagining automation for the AI era — evolving Flow from a human-operated platform into one that AI agents can leverage to dynamically generate and execute workflows in secure, reliable, sandboxed environments. Building at scale — designing and shipping large-scale, distributed, high-throughput, real-time systems that serve enterprise customers with hundreds of thousands of endpoints. Shaping the product — working closely with Product Management and UX to define not just how to build things, but what is worth buildi