Staff Software Engineer, Monitoring Product

About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line. Learn more about us here ! This is a 100% remote position About your new role: CommandLink 's monitoring product is how customers see their network: every device, service, and dependency, surfaced through an API and UI they use every day. Today that experience is harder to build well than it looks, most platforms in this space bury the signal in flat device lists and dated interfaces. We want to build something clearer and faster, grounded in real network topology instead. As a Staff Software Engineer, you'll own that surface end to end: the architecture that determines how it scales, how it consumes the classification and telemetry layers beneath it, and how it evolves as the platform grows. This is full-stack work with a strong network domain emphasis. You'll need to reason clearly about both system design and the experience it produces for someone troubleshooting their network in real time. Key Responsibilities: Own the architecture and long-term direction of the monitoring product's API and UI, including the roadmap for how it scales and evolves. Surface the full account and device hierarchy, from company down through site, probe and collector, device, a