Staff Software Engineer, Search

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc ’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. *Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Staff Software Engineer on Zocdoc ’s Search Services team, you will play a critical role in evolving one of the most important experiences we deliver to patients: helping them intuitively find and access the care that’s right for them. Our mission for 2026 and beyond is ambitious—we are transforming Zocdoc ’s search function to an intelligent, intent-driven experience using embeddings, LLMs, and modern ranking models. This evolution requires rethinking our search architecture from the ground up, and delivering personalized, agentic flows that guide patients to care with unprecedented clarity and ease. You will lead the design and development of the high-performance backend services, APIs, a