Strategic Account Manager, Strategic Partnerships

About Arlo: At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day. Arlo is looking for an experienced commercial account director to join our team supporting our growing portfolio of strategic accounts that use Arlo’s industry-leading SaaS platform to deploy smart security solutions. In this critical role, you will be the primary owner of Arlo’s most commercially significant partnerships — responsible not just for managing relationships, but for building the governance model and commercial operating framework through which Arlo delivers on its largest, most complex partner commitments. Sitting at the intersection of commercial strategy and program delivery, you will own the full partnership lifecycle: from commercial framework and launch readiness through to sustained performance and long-term growth. You will define how Arlo organizes and governs large strategic accounts — creating the repeatable playbook that scales — while maintaining direct accountability for the revenue outcomes, delivery execution, and relationship health of the partnerships in your portfolio. This role requires someone with demonstrated success managing enterprise accounts with a fast-growing book of business: managing complex, multi-workstream service provider partnersh