Strategic Customer Advisor

We like passionate people At ITQ , we work with people who are deeply passionate about technology, and that passion drives both our success and our culture. We help organizations unlock the full potential of their IT infrastructure, from cloud and modern workplace solutions to virtualization, security, and digital transformation. Being part of ITQ means more than working on cutting-edge technology: It means joining the ITQ -force, a collective of specialists who share knowledge, collaborate closely, and continuously learn. Here, your technical skills matter, your ideas are valued, and your passion is the fuel for growth, both for yourself and for our clients. About the Role: We’re currently looking for a Strategic Customer Advisor (m/f/d) who can translate customer requirements into solutions that are technically and commercially viable. You connect Sales and Delivery and make sure quality, feasibility, effort and risk are transparent and aligned before a contract is signed. This role deliberately goes beyond traditional pre-sales. You advise CIOs, CTOs and IT decision-makers at strategic customers, develop IT and investment roadmaps and work with Delivery to create standardized, repeatable services. In this Role you will: Translate customer needs into feasible, high-quality technical solutions and act as the bridge between Sales and Delivery. Lead technical discovery sessions, analyze customer environments, design solution architectures, and prepare estimates, proposals, and Statements of Work. Ensure solution quality, risk transparency, and alignment between customer expectations and delivery capabilities. Advise CIOs, CTOs, and other IT decision-makers as a trusted strategic partner, helping shape IT strategies and investment roadmaps. Support Sales with technical expertise, demos, PoCs, RFPs, and value propositions to strengthen customer engagements. Develop and standardize scalable service offerings, including solution blueprints, pricing models, and reusable a