Strategy & Analytics Lead

ABOUT BROCCOLI AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, roofing, etc. contractors, the people who keep homes running, and replace fragmented tools and manual workflows with AI agents that actually do the work. Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue, fully integrated into systems like ServiceTitan. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we've built. Today: - Hundreds of contractors use Broccoli to run their front office. - We've grown from $0 to millions in ARR in under a year. - We're trusted by both single-location operators and the largest PE-backed roll-ups. - We've raised $25M+ from Khosla Ventures and Y Combinator. About the role Home services owners run real, complex businesses across HVAC, roofing, garage doors, lawn care, etc., and almost none of them can see their own operation clearly. Their CRMs bury the data. The views that would tell them what's working, where they're leaking revenue, and which lever to pull next simply don't exist. And what matters differs by vertical: the numbers that run a roofing business aren't the numbers that run a lawn care route. You'll own that. You'll define and build the core views that let operators actually run their businesses, and you'll be the one who decides what those insights are. You'll sit with our top customers, learn their operation, and deliver the business intelligence no one else can give them. Broccoli is growing fast, and this is a foundational role. You'll work shoulder to shoulder with Product and Engineering, and your insights will directly drive our business. If you want a seat where your analysis shapes both the customer and the company, this is it. What you'll do - Sit with our customers, understand their business inside and out, how they book, dispatch, sell, and retain, and deliver the busi