Supply Chain ERP Application Owner

About your tasks: Take ownership of the operational lifecycle of business-critical Supply Chain ERP applications, ensuring reliability, maintainability and continuous improvement. Drive incident management, root cause analysis and problem resolution. Own L1/L2 application operations, collaborating with ERP Consultants and Developers on complex L3 topics to ensure business continuity and application stability. Support operational readiness and solution validation for new changes and enhancements. Identify recurring issues and implement sustainable improvements that enhance operational excellence and long-term maintainability. Build and maintain operational documentation, runbooks and knowledge articles to strengthen service quality and knowledge sharing. About you: You have 3+ years of experience supporting or managing Supply Chain business processes within an ERP or enterprise application environment. You enjoy analysing complex issues, identifying root causes and driving sustainable improvements rather than simply fixing symptoms. You understand application lifecycle and IT service management principles such as Incident, Problem and Change Management; experience with ITIL is an advantage. You enjoy collaborating with Business Stakeholders, ERP Consultants and Developers, take ownership of your applications and are motivated by continuous learning. Proactive mindset with an interest in leveraging AI and automation to continuously improve application operations, support processes, and user experience. Experience with Microsoft Dynamics AX 2009 or Dynamics 365 is an advantage. You are fluent in English; German is a plus. About your benefits: In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits: Welcome days: We want you to feel at home with us from the very first day. Therefore, we