Support Coordinator

Leidos is seeking a Support Coordinator to provide operational, administrative, and technical assistance coordination support for CDC Division of HIV Prevention (DHP) programs and data management activities. This role supports request intake, workflow coordination, documentation management, operational reporting, meeting coordination, and tracking of technical assistance and program activities. The successful candidate will work closely with program leadership and technical leads to improve operational efficiency, facilitate collaboration, and support timely execution of program priorities. Primary Responsibilities: Coordinate intake, assignment, tracking, status reporting, and documentation of technical assistance requests and related program activities. Coordinate meetings, action items, schedules, and follow-up activities across program teams. Experience supporting onboarding, user support, request management, or helpdesk-style operations. Track tasks, deliverables, risks, issues, operational activities, and customer-directed requests. Support preparation of reports, dashboards, presentations, meeting minutes, and status updates. Maintain documentation repositories, operational records, SOPs, knowledge management assets, and project artifacts. Support program communications, meeting coordination, and dissemination of program information and action items. Assist with onboarding, training coordination, technical assistance logistics, and user support processes. Support process improvement, workload management, operational efficiency, and knowledge management initiatives. Collaborate with program managers and technical leads to support program execution, operational continuity, and timely fulfillment of program priorities. Basic Qualifications: Bachelor's degree in Business Administration, Public Administration, Information Systems, Communications, Public Health, Health Sciences, or related discipline. 2+ years of experience supporting project coordination, operatio