Support & Marketing Associate for Startup Accelerator

Location: Remote Job Type: Full-Time Salary: [Competitive – Based on Experience] About the Founder Institute : The Founder Institute (FI) is a global network of startup incubators, accelerators, and investors on a mission to activate and empower communities of entrepreneurs worldwide. Since 2009, we’ve helped launch over 8,000 companies in 200+ cities globally, which have raised nearly $2BN in funding. We are based in Silicon Valley and have remote team members across the United States, Europe, India, and Brazil. Our success has been documented in the New York Times, BusinessWeek, Forbes, TechCrunch, and more. About the Role: We are seeking a Support & Marketing Associate with a passion for startups and entrepreneurship to join our team. You will have the opportunity to see entrepreneurship and venture capital from many angles, and work for a company with a small and mission-driven team. This role is 100% remote, and will require a Sunday-Thursday workweek. Our Culture: At the Founder Institute , we work a lot like the early-stage startups we support. That means things move fast, and we thrive on creativity, ownership, and a “let’s figure it out” mindset. Here’s what we look for in our team: You’re naturally entrepreneurial, self-motivated, and enjoy tackling challenges head-on. You prefer autonomy over hand-holding and don’t need a lot of oversight to get things done. You love learning new things, and when you hit a roadblock, your first instinct is to dig in, research, and find a solution—Google is your best friend. You’re open to feedback (even when it’s tough), and always looking to grow and improve—both personally and as part of the team. If that sounds exciting to you, we’d love to hear from you. If not, no hard feelings—this kind of environment isn’t for everyone. Still with us? Great—read on for more details! Key Responsibilities: Customer Support & Engagement: Respond promptly and professionally to customer inquiries, offering personalized assistance and pr