Sustaining Product Support Engineer

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. We are looking for a Sustaining Product Support Engineer to join our Technology team in Hemel Hempstead. This is an excellent opportunity for an early-career engineer to play a key role in supporting existing products throughout their lifecycle while driving continuous improvement. Working as part of a collaborative, multi-disciplinary team, you will help ensure that engineering processes run efficiently and that product data remains accurate and robust. You will contribute to solving real-world challenges such as product obsolescence, quality improvements, and value engineering initiatives. What You’ll Be Doing Driving engineering changes and continuous improvements through formal change processes Creating and updating engineering drawings, bills of materials, and technical documentation Supporting product lifecycle activities, maintaining integrity of product data Working closely with Manufacturing, Quality, Service, and Programme teams to implement improvements Advising stakeholders on change implementation, timelines, and potential impacts Supporting operations with the rollout of produc