Systems Administrator

As a Systems Administrator at Bally’s Intralot, you'll play a pivotal role in delivering high-quality end-user support while helping optimize and secure our workplace technology environment. Here's what you'll be doing : · Deliver onsite and remote technical support to end users, ensuring quick and effective issue resolution. · Act as the primary support technician for VIPs and senior stakeholders, providing exceptional user support. · Manage and support Windows 11 and macOS devices connected to the corporate environment. · Administer and support Microsoft 365 services including Teams, Exchange, OneDrive, and SharePoint. · Manage endpoint deployment and device management platforms including Intune, Autopilot, and JAMF. · Support software deployments, patching, OS imaging, and endpoint lifecycle management processes. · Maintain hardware inventory records and oversee device provisioning and decommissioning activities. · Collaborate with IT teams on technology rollouts, testing, and implementation projects. · Ensure endpoint environments comply with organizational security and compliance standards. · Provide support and maintenance for AV and video conferencing systems. · Record and manage support requests through helpdesk systems while following escalation procedures.