Talent Acquisition Operations Manager

Position Summary The Talent Acquisition Operations Manager is responsible for leading the Talent Acquisition Operations function, ensuring the delivery of efficient, scalable, and compliant recruitment operations that enable a best-in-class hiring experience. This role oversees TA Operations processes, governance, systems, reporting, onboarding coordination, process optimization, and operational excellence while partnering closely with Talent Acquisition, HR, Hiring Managers, and cross-functional teams to support global hiring objectives. Scope ● Manages Talent Acquisition Operations across multiple business units, regions, or countries. ● Leads a team of TA Operations Specialists and Coordinators. ● Partners with Talent Acquisition, HR, IT, Onboarding, WD/ ATS, Legal, Finance, and business stakeholders to deliver operational excellence. ● Responsible for recruiting operational performance, service delivery, governance, compliance, reporting, and continuous improvement. ● Exercises independent judgment in establishing operational priorities, service standards, and process improvements. ● Leads automation, process optimization, and operational transformation initiatives. ● Operates with a high degree of autonomy while aligning with global Talent Acquisition strategy. Your Roles and Responsibilities Leadership & Team Management Lead, mentor, and develop the TA Operations team to deliver high-quality operational support and service excellence. ● Conduct regular performance reviews, coaching sessions, and development planning. ● Establish operational KPIs, service levels, and performance expectations. ● Foster a culture of accountability, collaboration, continuous improvement, and customer service. ● Drive knowledge sharing, cross-training, and process standardization across the team. TA Operations & Service Delivery ● Oversee end-to-end Talent Acquisition operational activities across multiple regions. ● Ensure timely processing of requisitions, offer letters, system t