Tech Manager, Engineering ( .NET , AWS , AI)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? Our company is seeking a highly skilled Technical Manager , Engineering with expertise in writing software with real time constraints to join our software development team. We are looking for an energetic, passionate software leader who thrives on successfully releasing products to the market, an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. How will you make an impact? Team Leadership: Lead empathetically and coach engineering teams, fostering a collaborative environment to provide technical leadership to achieve project goals. Empower team members to make technical decisions, instil sense of ownership and self-organize. Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills. Work closely with team members and provide technical guidance where required. Conduct regular performance reviews and provide constructive feedback to team members. Manage all aspects of the team such as hiring, reviews, mentoring and promotions Provide worldwide support to our customers, handle incident bridges & customer escalations Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload. Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization. I