Tech Specialist 2

Job Description: Tech Specialist 2 — Fabric and Integrations Staff Person: Reports To: Reporting & Integration Manager No Direct Reports. Participates in Following Meetings/Teams: Reporting and Integration Team empowOR, Orrick, CADS, and CDTF Dev Teams (as relevant to Fabric and integrations) Data Migration Teams as needed Key Outcomes & Responsibilities Outcome: Customers' custom forms and workflows function reliably in Laserfiche. Responsibilities: Build new Laserfiche forms and applications; create business processes and forms with field rules Fix Laserfiche Forms issues — identify where in the overall process the issue sits and resolve what can be done in applications.empowORbyCsst.com Add CSS and JavaScript to Laserfiche forms where more complex behavior is required Groom and prioritize requests for changes to the Stored Proceedures that deliver data to forms. Ensure Reporting and Integrations Manager has information and deadlines to coordinate with Engineering Team. Provide ongoing Laserfiche support and troubleshooting Outcome: Fabric infrastructure is healthy and performing within capacity. Responsibilities: Monitor Fabric capacity and workspace performance; surface degradation or approaching-capacity conditions to the Manager Support Fabric workspace configuration and routine maintenance Assist with performance investigation on Fabric-hosted reporting and data assets Outcome: Fabric and ADF data pipelines run reliably. Responsibilities: Support, monitor, and troubleshoot Fabric and Azure Data Factory (ADF) pipelines and scheduled jobs Deliver minor enhancements to ADF pipelines Escalate pipeline issues that require engineering or DevOps involvement Outcome: Integrations and module setups are configured correctly for customers. Responsibilities: Assist with module setup, including access configuration for SFTP, CADS, and Laserfiche Coordinate with the DevOps Senior Manager on SFTP file and folder setup as directed Outcome: Releases in the team's domain are w