Technical Account Manager

Who we are... At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth. We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure. Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’. We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team. Click here if you would like to find out more about Trustonic's culture code. If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you! A bit about the team and what you'll deliver... We're looking for a Technical Account Manager to become a trusted technical partner for our customers, helping them successfully adopt, operate, and maximise the value of Trustonic solutions. As part of our global Delivery Team, you'll work closely with customers, Product, Engineering, Support and Sales,to ensure our solutions are successfully implemented, continuously improved, and aligned with customer goals. You'll act as the technical champion for your assigned customers, building strong relationships with key stakeholders and helping them navigate complex technology challenges. From supporting deployments and resolving critical issues to identifying opportunities for growth and innovation, you'll play a central role in ensu