Technical Advisor

Launch Your Career with Cook Systems Since 1990, Cook Systems —a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Summary: We are seeking an experienced IT professional to work in an outsourcing environment, collaborating with service providers to ensure technical solutions align with our enterprise's business strategy and architecture. This role involves troubleshooting performance issues, analyzing solution feasibility, and advising on technology value within business processes. Responsibilities: Collaborate with service providers to ensure technical solutions are aligned with business strategy and architecture. Work closely with performance managers and quality assurance staff to review and analyze service provider problems. Troubleshoot performance issues and resolve problems with service providers. Track industry trends and maintain knowledge of new technologies to evaluate service requests and provider proposals. Advise on leveraging solutions across the enterprise and identify opportunities for innovation and cost reduction. Provide input into the technical architecture for outsourcing projects. Coach and mentor junior technical staff. Act as a subject matter expert or technical leader/consultant on projects. Required Skills: Bachelor’s or Master’s Degree in Business Administration or related field, or equivalent work experience. A minimum of 7