Technical Manager, Food NAM

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. This position is responsible for being a technical asset for SGS Food Testing Service, North American Operations, serving as a Subject Matter Expert (SME). As an SME, duties may include the following: Quality Management System, ISO/IEC 17025, method validations, assessment of client data, instrumentation expertise/troubleshooting, performing technical internal audits, and/or monitoring proficiency testing performance. JOB FUNCTIONS Participate in the establishment or improvement of methods through validations, verifications and transfers in alignment with the current technical requirements of ISO/IEC 17025. Prepare technical templates for protocols and procedures as applicable. Provide technical expertise, instrumentation expertise, and troubleshooting guidance as a SME. Contribute to the training and development of all technical staff in standardised, technical quality policies and procedures. Monitor internal QC and PT performance for biases in local laboratory Prepare statistical data evaluation for client complaints, audit findings, PT/RR performance and/or quality control failures as assigned May work as a backup in designated areas as directed by the Site or Techincal Director. As a SME, support special network-related projects as assigned by the Site or Technical Director. EDUCATION AND EXPERIENCE BSc degree (or equivalent work experience) Required Previous experience in validation and verification of methods Preferred Previous experience with ISO/IEC 17025 requirements Preferred Previous experience in a Quality Control related role Preferred High-end Instrumentation Background (HPLC, GC, ICP, MS, etc.) Required SGS is an Equal Opportunity Employer, an