ironquill.tech/board

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Technical Sales Engineer (m/f/d) - Metal Vacuum Impregnation

Quaker Houghton·Worldwide·Dortmund·mid
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Maldaner , a long-established specialist in impregnation services and surface technology, is now part of Quaker Houghton , the global leader in industrial process fluids and engineering solutions. We bring more than 30 years of expertise to the automotive, foundry and industrial markets, delivering solutions that significantly enhance material performance, reliability and efficiency. We now have an exciting opportunity for a Technical Sales Engineer (m/f/d ) to join our team and support customers across Germany and the BENELUX region. Tasks What will you do? • Manage and grow a regional customer portfolio across North of the River Main (West, East & North Germany), including occasional travel to BENELUX (every 1–2 months). • Conduct regular customer visits focusing on acquisition, technical consulting, and after-sales support. • Identify declining purchasing trends, investigate causes, and develop corrective actions. • Plan and schedule meetings with prospects and existing customers; engage prospective customers through outbound business development activities and needs assessments. • Present Maldaner’s full offering in impregnation processes and related surface treatment technologies. • Provide technical guidance to customers and prospects, working closely with internal technical experts. • Prepare, coordinate, and follow up on customer quotations; manage offer negotiations independently. • Organize sample impregnation activities, including: • Collecting customer parts • Supervising sample impregnation at Langenfeld, Leipzig, Altbach, or occasionally at customer sites • Performing visual checks under UV light • Attending subsequent leak tests • Forward customer technical requests to internal teams and ensure timely resolution. • Support complaint handling to minimize quality costs; escalate warranty topics when necessary. • Conduct customer surveys and gather quality-related feedback. • Maintain a detailed customer project list documenting all interactions, decisio