Technical Solutions Specialist

WHO ARE WE? Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care. WHAT'S THE JOB? Reporting to the Director of Operations, the Technical Solutions Specialist (IFM) plays a central role in the implementation of best practice solutions for new and existing business across the country. After training in our systems, You will become the subject matter expert and primary trainer for our digital systems (including DOD and client portals). You’ll begin by supporting core operational functions, system administration, and team training across the team. This is a hybrid role that blends operations and business performance - ideal for someone who wants to become a well‑rounded, commercially aware engineer. You’ll work with operations directly and apply the technical, analytical, and leadership skills you’ve built. WHAT YOU'LL DO: System Onboarding, Training & Administration You will take ownership of user onboarding and system proficiency by: Training all new hires on DOD, including technicians, office staff, and new clients. Conducting specialized training for new client portals. Managing system administration by setting up new profiles and accounts for new clients (including creating reach portals) and new technicians. Drive Innovation, Upgrades