Technical Success Manager - Autodesk Forma (Construction Specialist)

Job Requisition ID # 26WD95649 Position Overview We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or having worked in the AEC tech industry, you willl utilise your experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud. Reporting to the Senior Manager of Construction Customer Success, you will lead technical engagements with some of the largest AECO organisations in EMEA. You will partner with the Customer Success Manager to deliver standardised and custom offerings which will be in consideration of documented programs in the Customer Success Plan. You will deliver and document health checks, custom workflows, training sessions, create dashboards, reports, and integrations to help customers achieve their desired outcomes. Responsibilities Discover customer business and technical processes/workflows/requirements to build "trusted advisor" relationship and support customers in their digital transformation journey Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers' status quo and demonstrate value through technical analysis and dem