Telesales Executive

Category: Restaurant/Food Services Location: Lagos Yaba Nigeria Foodhub by Livio is seeking a customer-focused and detail-oriented Order Fulfillment/Customer Service Representative to handle customer interactions, process orders, and ensure timely delivery. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is passionate about delivering a seamless customer experience. Job Title: Telesales Executive Level: Junior - Mid Level Purpose Statement We are seeking dynamic and motivated Telesales Executives to join our team. As a Telesales Executive, your purpose is to drive sales and revenue by proactively reaching out to potential customers via telephone. You will play a vital role in promoting our products or services, understanding customer needs, and effectively communicating the benefits of our offerings. Join us in connecting with customers and driving business growth through persuasive and engaging telesales techniques. Responsibilities: Conduct outbound calls to prospective customers to sell our investment products and other services. Meet and exceed sales targets for the investment product, contributing significantly to the growth of the organization’s investment portfolio. Customer acquisition and relationship management. Engage with customers to understand their needs and requirements. Effectively communicate the features and benefits of our products or services to potential customers. Answer customer questions and address any concerns they may have. Maintain accurate records of all interactions with customers in the CRM system. Follow up with customers to close sales and ensure customer satisfaction. Collaborate with the sales team to identify opportunities for cross-selling or upselling. Stay updated on product knowledge, pricing, and promotional offers. Provide feedback to management on customer trends, preferences, and competitor activities. Continuously enhance your product knowledge and stay updated on industry