VIP Travel Consultant

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team VIP Travel Agent (Remote) Full time, Spain, Poland, United Kingdom If you live in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you work in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week. In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products. As a Travel Agent, you will Expertly use the appropriate the BCD Travel tools and systems to complete requests Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Excellent knowledge and application of travel supplier rules Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you Experience in VIP travel Working knowledge of the travel industry, policies, procedures, and processes Strong skills in GDS Amadeus Strong verbal and written communication skills in English What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and ach