Virtual - Customer Account Manager Sales Representative

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for supporting Comcast Business Services in their efforts to retain and grow our existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works on straight forward tasks using established procedures. Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. * Mobile sales experience preferred ​* Sales experience required Core Responsibilities Retain business customers by mining and growing accounts through solution based selling and account management via the telephone. Make outbound calls to accounts to achieve sales quota metrics. Prepares sales documentation, activity reports and forecasts, as required. Creates proposals for customers related to the proposed solution and new sales opportunities. Develop customer relationships through regular customer contact via the telephone. Drive both sales growth and account retention by introducing various products and services available through Comcast Business. Document effectively and accurately conversations and contact information into client management system. Work with customer