VOIP Engineer (DC)

NT Concepts focuses on geospatial, data analytics, software, and cybersecurity solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project. VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services, telephone and data networks. The work will be performed on-site for one of our cleared clients in Washington, DC. The location is metro accessible. Duties and responsibilities include the following: · Design, support and maintain secure and non-secure VoIP telephone systems and infrastructure hardware and software, including call management systems. · Configure and optimize secure telephone systems, including Cisco telecommunications and networking products to include all voice switches and data network hardware at the intermediate and/or expert level. · Provide on-site administration and support of Cisco VoSIP and other voice products. · Capable of selecting and deploying appropriate tools for reporting, routing and monitoring of IP telephony traffic on the network. · Provide leadership for implementing new VoIP products or services, as well as the technical resources required to manage them. · Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems. · Collaborate with all aspects of IT organization including Systems Engineers Tier 1 support staff to resolve trouble tickets and mitigate end-user issues with VoIP h