Workflow Manager, Pharmacovigilance Operations (Specialist II, PSS) Remote

Job Title: Workflow Manager, Pharmacovigilance Operations (Specialist II, PSS) Remote Job Location: Durham Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Workflow Manager, Pharmacovigilance Operations (Specialist II, PSS) US or Canada Remote Fortrea is seeking a Workflow Manager, Pharmacovigilance Operations ( Specialist II, PSS ) is responsible for supporting and overseeing Clinical Safety and Pharmacovigilance Services (PSS) operations associated with safety data collected from clinical trials and post-marketing programs. The role is accountable for managing end-to-end safety case workflows, ensuring adverse events are processed, tracked, and progressed through all workflow stages in accordance with client requirements, regulatory obligations, and agreed timelines. The position is responsible for coordinating workflow activities across safety operations, monitoring case progression and compliance metrics, identifying and resolving workflow delays, and ensuring efficient utilization of resources to support high-quality service delivery. The Workflow Manager provides operational support to client project teams and standalone programs while maintaining compliance with applicable pharmacovigilance regulations, company procedures, and quality standards. The incumbent is expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH Regulations 1989, and the EC (European Commission) Directives 1992/3, as documented in the Company's Health and Safety Manual. Summary of Responsibilities: Manage the receipt and processing of all adverse event reports reported either spontaneously from any source or solicited from a clinical trial including safety database entry, AE review, write patient narratives with coding, follow-up of missing information, lists assessment against appropriate label (For Marketed products, if applicable). Submission of expedited Serious Adverse Event (SAE) reports to clients, Regulatory A