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XTN-3816613 | TECHNICAL WRITER

kmc solutions inc·US·United States·mid
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Arlo Technologies is seeking a talented and detail-oriented Technical Writer to join our Care Content Team. In this role, you will be responsible for creating, updating, and revising a wide range of customer-facing documentation, including quick-start guides (QSGs), user manuals, safety guides, regulatory documents, and other print and digital PDF materials that support Arlo's product ecosystem. As a key contributor to the Care Content Team, you will also develop and maintain knowledge base articles that empower customers to self-serve, as well as create and optimize content for AI-powered chatbot experiences. Additionally, you will support the development and maintenance of content on Arlo's Support Website, helping to ensure customers have access to comprehensive, up-to-date resources across all digital support channels. The ideal candidate is a creative self-starter who thrives in a fast-paced environment, takes ownership of their work, and brings a passion for translating complex technical concepts into clear, user-friendly content. If you enjoy working at the intersection of technology, design, and communication, we'd love to hear from you. Health Insurance/HMO Enjoy unlimited MadMax Coffee Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves Documentation Development & Maintenance Create, update, and revise quick-start guides, user manuals, safety guides, regulatory documents, and other PDF-based deliverables for Arlo products and services. Ensure all documentation adheres to established style guides, brand standards, and regulatory requirements. Enforce adherence to print specifications—including page dimensions, bleed, color profiles, and file formats—ensuring all printed materials meet production requirements and quality standards. Manage documentation timelines and deliverables to ensure on-time delivery of all materials in alignment with product launch schedules and project milestones. Work with Legal and Reg