Director, Product Management - Global Store Discovery

Job Summary: The Director, Product Management – Global Store Discovery will lead the global digital shopping discovery experience across desktop web, mobile web, and native apps. This role will own the strategy, roadmap execution, experimentation, and cross-functional delivery for the core discovery surfaces that connect customers with products across iHerb’s global platform. Key areas of ownership include the Homepage, Search (including AI-powered search), Product Listing Pages (PLPs), Navigation, Promotional and Campaign landing experiences, Personalized discovery feeds, and other browse and discovery surfaces across the site and app. Job Expectations: Product Strategy & Vision Define and drive the global product vision, strategy, and roadmap for store discovery experiences across desktop, mobile web, and native apps. Build differentiated discovery experiences that improve product findability, browsing engagement, conversion, and customer retention. Develop customer-centric strategies tailored for both new and returning users across the full discovery journey. Identify emerging trends in AI-powered search, personalization, recommendation engines, and competitive discovery experiences. Product Ownership Areas Homepage Own the global homepage experience as the primary brand and discovery entry point. Drive strategy for content layout, personalization, promotional placement, featured categories, localization and curated product surfaces. Optimize for engagement, new user acquisition, and returning customer activation across all devices. Partner with Merchandising and Marketing to enable scalable content operations and campaign execution. Search Own the end-to-end search frontend product experience. Drive AI/ML-powered search improvements including semantic search, vector-based retrieval and AI driven shopping experiences. Partner with Data Science and Engineering to continuously improve search quality metrics and conversion rates from search. Support multilingual and