Endpoint Management Engineer

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team: Competitive compensation for your work Emphasis on work/life balance Collaborative and team-oriented environment Opportunities for professional growth Diversity and Inclusion Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments The IT department, a part of IS/IT, are responsible for architecture, strategy, maintenance and support of SOBIs Microsoft platforms, infrastructure such as clients, servers, network. The IT department consist of five teams – Infrastructure, Service desk, IT security, Digital Workplace & AI and Automation & Integration. IT work according to Sobi’s quality framework based on ITIL. As a Digital Workplace IT Operations Manager for Device and Applications you will work in our Microsoft cloud environment. Managing devices and applications in our Windows client and iOS environment, to ensure security, compliance, and productivity. You will enroll and configure devices in Intune, deploy and update applications, monitor health and performance and troubleshoot issues across Windows and iOS. Main responsibilities: Ownership of key elements in the Digital Workplace team’s responsibility Lead and coordinate Service requests, Changes and roadmap activities within your area Manage and coordinate Digital Workplace incidents in ServiceNow Suggest and deliver continuous improvement regarding the individuals appointed systems/products/solutions with a focus on identifying opportunities for process improvement Support in managing and coordinating training of ServiceDesk and other departments of Sobi r