Enterprise Migrations Engineer

👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. We're winning more enterprise deals, and those enterprises come with a lot of existing documentation — sometimes hundreds of thousands of pages spread across legacy wikis, PDFs, RST files, HTML exports, and formats we've never encountered before. When they sign with us, we need to get all of that into GitBook cleanly, quickly, and reliably. This is a new function at GitBook. You'd be the first person to own it. WHAT YOU'LL DO - Own enterprise content migrations end-to-end: scoping, customer communication, execution, and delivery - Work directly with customers to understand their content structure and set accurate expectations - Write and run transformation scripts to parse, normalize, and import content from a wide range of source formats — PDF, HTML, RST, Confluence exports, custom CMS dumps, and whatever else turns up - Build reusable tooling and pipelines so each migration is faster than the last - Define the migration process as you go, turning one-off work into a documented, repeatable playbook - Partner with Solutions Engineers pre-sale to scope migration complexity and inform deal strategy - Feed product feedback based on what you see in the field — you'll have strong opinions about what GitBook should handle natively TECHNICAL ENVIRONMENT You'll work primarily with: - Python for transformation scripts and automation - GitBook's API and Git Sync for content ingestion and structuring - Common document formats: Markdown, RST, HTML, XML, PDF (text extraction), Confluence XML exports - Standard tooling: shell scripting, Git, basic data wrangling W