Executive Director, Microsoft 365 & Collaboration Platforms

Executive Director, Microsoft 365 & Collaboration Platforms Location: Coral Gables, Florida Employment Type: Full-Time Work Arrangement: On-Site This is a full-time, on-site position in Coral Gables, Florida. Candidates must have experience managing Microsoft 365 and enterprise communication and collaboration platforms. Position Overview North Point Technology is seeking an experienced Executive Director, Communication and Collaboration Systems to lead the strategy, operation, security, and continuous improvement of enterprise communication and productivity platforms within a large university environment. The Executive Director will oversee platforms used by employees, students, and university affiliates, including Microsoft 365, Google Workspace, Microsoft Teams, Zoom, Box, Qualtrics, Power BI, and integrated AI productivity tools. The ideal candidate has extensive enterprise IT leadership experience, strong Microsoft 365 knowledge, and a proven ability to manage cloud-based collaboration platforms in a complex, security-focused organization. Responsibilities Lead the strategy and daily operation of enterprise communication, messaging, and collaboration platforms. Ensure the reliable performance of Microsoft 365 and Google Workspace dual-tenant environments. Oversee enterprise platforms including Microsoft Teams, Zoom, Box, Qualtrics, and Power BI. Develop long-term technology strategies for collaboration systems, workforce planning, resource allocation, and service delivery. Evaluate and implement AI-powered productivity tools, including Microsoft Copilot, Gemini for Google Workspace, and Zoom AI Companion. Ensure AI and collaboration tools are implemented in compliance with privacy, cybersecurity, and data-protection requirements. Establish effective account provisioning and deprovisioning processes for employees, students, affiliates, retirees, alumni, and former employees. Collaborate with identity and integration teams to manage APIs, Single Sign-On configurat