Lead Forward Deployed Software Engineer

Flink Robotics is a fast-paced startup, out of ETH Zürich's Computational Robotics Lab, building autonomous robots that can handle any item - including ones they’ve never seen before. We're revolutionising material handling, from stacking boxes to sorting parcels and unloading goods. We're looking for a Lead Forward Deployed Software Engineer who loves debugging systems and turning real-world data into working software. You'll be out with our field team at customer sites, owning the adaptation and troubleshooting of our autonomy stack as it meets the conditions of each deployment. Who you are - Eager to join a VC-backed startup and take real ownership from the start - Passionate about robotics: from perception and motion to autonomy and control - An experienced problem-solver who can make decisions under ambiguity and mentor others as the team grows - Proactive, curious and a clear communicator (fluent English, additional languages are a plus) - Ready to travel around 50% of the time, to get the best performance out of our deployed robots What you bring - 5+ years of professional experience and a degree in maths, computer science, or a related field - Experience deploying C++ code in production - Self motivated, and thriving in entrepreneurial environments (startups, professional services, big tech) - Proven experience diagnosing and resolving complex system issues in short turnaround cycles - Low-ego collaboration; people love working with you What you'll do - Optimise robot performance after installation and ensure smooth customer handover - Quality control and deploy incremental and major software upgrades across robot fleet - Define and own the remote supervision process - Guide and filter feedback from customers to the product teams - Build out and manage the forward deployed software engineering team Why join - An ambitious team building a product with huge potential - Cutting-edge robotics problems, with direct, high-stakes customer impact - Competitive salar