Lead Product Designer

<p> <strong>Headquarters:</strong> Remote - US </p> <div class="content-intro"><p><strong>Who we are </strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span>.</span></p></div><h3><strong>See yourself at Twilio</strong></h3> <p>Join the team as Twilio’s next <strong>Staff Product Designer (Channels UX)</strong>.</p> <h3><strong>About the job</strong></h3> <p>At Twilio, we are shaping the future of communications, empowering millions of developers and hundreds of thousands of businesses globally to build personalized customer experiences. We are looking for visionary, highly strategic Staff Product Designers (L4) to join our Channels UX team. In this role, you will serve as a foundational systems thinker and design leader overseeing Twilio's core communication products (including Voice, Email, and SendGrid infrastructure).<a href="https://docs.google.com/document/d/1lELQxfCXJVaiyHQ_4W-f-x1A3AdfPGm-GfWBi60KZmM/edit?usp=drive_web">1</a><a href="https://docs.google.com/document/d/1q7PpmKm30O-R5DlKpqkErNtaZwhSwBKjEyfgsOYJKGM/edit?usp=drive_web">2</a></p> <p> </p> <p>Rather than focusing on