Manager, Product Operations

The Product Operations Manager reports directly to the VP of Product at Windfall's San Francisco headquarters. Specifically, this team is a "player/coach" role where you will be responsible for your own work but also manage a small team of Product Operation Analysts. You will work closely with our engineering, data science, and customer success teams. You will play a key role in streamlining internal processes, creating analysis, and communicating findings to both internal and external stakeholders in slide decks that you construct. This role will give you an opportunity to advance your management and analytical skills. Working alongside an incredibly talented team of Analysts, Data Scientists, and Engineers, you’ll work on projects to provide impactful insights to the most advanced non-profit and commercial companies in the US. Your insights will help non-profits exceed their donation goals, and commercial companies achieve higher ROI on their marketing spend. We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.