Manager- Technical Operations

Helping startups & midsize enterprises adopt cloud-native tech with our products and services. #Containers #Kubernetes #CloudNative Experts. We are working with Bay area-based startups helping them build container orchestration/networking/storage/security products. And on another hand we work with enterprises helping Automotive, FinTech, Energy companies adopt Kubernetes and container ecosystem to modernize their applications and infrastructure. We are a premier technology company comprising of elite software programmers coupled with have strong experience in Serverless, Container, Container Orchestration, Cloud platforms, Infrastructure automation, SDN, Big Data Infrastructure Solutions. We are 1st Kubernetes Partner in India, only other in APAC region. Our deep expertise and focus in these areas enable our customers to build better software, faster. We are organizers of local chapters of Serverless & Kubernetes Meetup and actively involved in building a community for new technologies in Cloud & DevOps space. Manager- Technical Operations Pune, Maharashtra, India | DevOps | Full-time | Partially remote Responsibilities: Drive internal and external customer success - meet the internal SLAs for all components that the team owns Support application development by being a strong partner all the way from design/architecture to release/deployment Leverage the broad charter to define the strategy and provide technical leadership across the full suite of applications Build strong cross-functional relationships across the company to define the team’s strategy, roadmap, and priorities Support the managers in various teams to schedule on-call rotations. You will be on a tertiary escalation schedule in Team Take a data/metric-driven approach to identify gaps in processes, frameworks, etc. and provide tactical solutions Manage budget for R&D toolchain Participate in a monthly 360-degree engineering operations review and surface key metrics for executive stakeholders Qualificati