Principal Product Manager - AI Platform

We're hipages, Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women . At hipages, you'll find real impact, career growth and a workplace where everyone belongs. About the role hipages is going all-in on an AI-driven product model, and you'll own the AI platform that makes it possible. You'll lead our AI infrastructure and Front-End Core teams, setting the guardrails every product team builds on, and proving it out on our biggest re-platform so far. Why join our Product? Hybrid working model Competitive salary, benefits, and everyday discounts In-house Talent Development team to prioritise personal and career growth Cross-functional collaboration Hands-on learning opportunities and workshops for continuous upskilling How you will add value Own the strategy and roadmap for hipages' AI infrastructure layer, such as agent harness, context architecture, evaluation tooling, and institutional knowledge systems. Define the patterns and guardrails that other product teams plug into for AI work, holding the quality bar across memory, context, prompt structure and evaluation. Unify app logic across our Homeowner and Business apps, and drive consolidation to a single CMS on our unified design system. Embed automated quality gates across CI/CD and drive adoption of E2E testing, delivering faster, more reliable releases. Link performance metrics to business KPIs, building observability, performance budgets and app health metrics tied to real outcomes. Build machine-readable, AI-ready front-end architecture and champion our Toolbox AI Native Design System and MCP server. About you 8+ years in Product Management, including cross-functional teams shipping productio