Product Manager - 15-Month Contract

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties and Responsibilities: Contribute to the planning and implementation of the Product strategy: Implement strategies for feature adoption across programs and tracking/reporting (catalogs, event planning, dashboards, marketing tools, etc.) Collect and use feedback for ongoing feature development. Work with the Product Manager and senior leadership to define product success measures. Translate business priorities into KPIs for feature development. Help prioritize features based on KPIs for the business and other important considerations from a product perspective. Measure results and outcomes of features built to evaluate success/bring value to stakeholders. Conduct market research and gather product data Conduct market research to stay competitive on feature use and improve the overall user experience (UI elements, healthcare space, trending topics i.e., AI, etc.) Understand and stay up to date on Salesforce functionalities/features. Translate features built into key selling points (NBD) Lead initiatives to gather data (qualitative & quantitative) – Community of Practice, surveys, polls, feedback sessions. Assist in developing and maintaining the product roadmap ensuring alignment with the business and service strategy and in compliance with regulatory bodies Liaise with business partners to identify and prioritize product offerings and enhancements based on business, regulatory and customer needs. Communicate roadmap to internal customers Support current and future telephony projects, including migrations Play a pivotal role within the contact center telephony team, act