Remote Sales Development Representative

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a proactive and tech-savvy sales professional with a strong background in B2B lead generation and CRM systems? We’re looking for a Sales Development Representative (SDR) to help drive business growth by identifying, qualifying, and scheduling high-value leads for our sales team. In this role, you’ll leverage your expertise in platforms like Salesforce or HubSpot to manage outreach, track engagement, and ensure seamless handoffs to account executives. If you’re results-oriented and fluent in English, this is your opportunity to make a measurable impact. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Apply B2B sales strategies to identify and research prospects across target industries Generate and qualify leads via outbound calls, emails, and social media outreach Use CRM tools (e.g., Salesforce, HubSpot) to manage lead data and track engagement Maintain accurate documentation of all lead interactions and activities Communicate th