Salesforce Administrator

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. THE ROLE As a Salesforce Administrator at Zippy, you will own the day-to-day administration, configuration, and optimization of our Salesforce environment. You’ll partner closely with Sales, Operations, Finance, and Engineering to ensure Salesforce supports scalable workflows, clean data, and reliable reporting across the organization. You’ll play a critical role in enabling our teams to move faster, improve customer outcomes, and operate efficiently as we scale. RESPONSIBILITIES - Own Salesforce administration, including user setup, permissions, profiles, roles, and access controls. - Manage support intake and triage, resolving Tier 1 and Tier 2 issues across Salesforce. - Build and maintain objects, fields, page layouts, and validation rules. - Maintain data integrity through monitoring, cleanup, deduplication, and governance processes. - Create and maintain dashboards, reports, and analytics to support business decision-making. - Support relea