Senior Agentic Systems Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So what is the role all about? The Senior Agentic Systems Engineer is a hands-on engineer who designs, builds, and operates AI-powered tools and workflows for engineering teams. We’re looking for builders who are not only users of AI tools, but can design autonomous agentic systems, optimize model usage, create reusable agents and workflows, and orchestrate complex multi-step work across multiple tools and agents. You’ll be a “one-person-army” builder: able to understand a problem, define the approach, build the backend, create a simple UI when needed, integrate APIs, connect agents, automate workflows, and deliver working tools quickly. How will you make an impact? Build centralized AI-powered tools for engineering teams. Create and maintain agents, skills, hooks, MCP servers, plugins, and workflow automation. Design autonomous agentic systems for internal engineering use cases. Build multi-step AI workflows across code, documentation, Jira, GitHub, CI/CD, and internal systems. Build tools for PR review support, test generation, documentation updates, spec creation, codebase understanding, and developer productivity. Learn from local teams and convert successful solutions into reusable centralized assets. Integrate AI tools with GitHub, Jira, Confluence, CI/CD, internal portals, and engineering systems. Optimize AI workflows for cost, latency, quality, and reliability. Apply token economy thinking when designing agents, prompts, MCP usage, RAG flows, and tool integrations. Contribute to the internal AI marketplace and reusable asset catalog. Work directly with engineering teams, collect feedback, and iterate quickly. Have you got what it takes? Strong practical experience with L