Senior CloudOps Engineer - AWS -Microsoft

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow As a Senior CloudOps Engineer, you will be solving problems and partnering with our clients to help them build and modernise their applications, develop good practices and get the most out of their technology landscape. This role is BAU focused and ideal for someone who thrives in complex cloud environments, has deep AWS expertise, and can operate as a technical escalation point for delivery and operations teams. Occasionally you will get opportunity to design, implement, and support highly available, scalable, and secure AWS solutions and manage and optimise AWS environments for clients operating within Microsoft-centric ecosystems (e.g., Windows Server, Active Directory, Azure integrations). Additionally, the role requires providing performance, security, and cost optimization recommendations for cloud services, enabling greater process efficiencies and improvements, as well as capability enhancements. You may be involved in project-based delivery work , including building, consulting and deploying new cloud solutions. On a day-to-day basis, you'll lead incident response, problem management, and root cause analysis for critical issues, be hands-on in developing code, driving automation and infrastructure-as-code using tools such as CloudFormation or Terraform. You will also be involved in Ops and afterhours production support (24*7) roster-based on call. Most of all, you'll have strong consult