Senior Manager, SAP SuccessFactors Employee Central & Platform (UK Wide, Work at

Global HRIS Leadership Team Foundever ® is a global leader in customer experience (CX), supporting more than 750 of the world's leading brands through a team of 170,000 associates across the globe. We combine innovative technology, operational excellence, and deep industry expertise to deliver exceptional customer experiences at scale. As part of our continued investment in HR technology, we are looking for an experienced Senior Manager, SAP SuccessFactors Employee Central & Platform to lead the strategy, governance, optimization, and day-to-day management of our global Core HR platform. The Opportunity This is a highly visible leadership role within our Global HRIS organisation, responsible for the SAP SuccessFactors Employee Central platform supporting employees across more than 40 countries. You'll lead a globally distributed team while partnering closely with HR, Payroll, Finance, IT, and external vendors to ensure our SuccessFactors landscape remains scalable, compliant, and aligned with business objectives. We're looking for someone who combines deep SAP SuccessFactors expertise with strong leadership capabilities, stakeholder management skills, and a passion for driving continuous improvement. What you’ll be doing Lead and develop a global team responsible for SAP SuccessFactors Employee Central and Platform administration. Own the strategic direction, governance, and ongoing optimization of the SuccessFactors platform. Configure, maintain, and support Employee Central and integrations with EC Payroll. Drive platform scalability, compliance, and best practices across 40+ countries. Lead SuccessFactors release and instance management activities. Manage global Role-Based Permissions (RBP), governance, audits, and compliance controls. Support system upgrades and new functionality, including AI-enabled capabilities such as Joule. Partner with HR, Payroll, Finance, and IT stakeholders to deliver business-critical initiatives. Oversee support operations, ensuring i