Senior Product Learning Expert (Fixed Operations expeirence required)

ABOUT TEKION: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. JOB INTRODUCTION: The Senior Product Learning Expert designs, develops, and delivers comprehensive learning experiences that empower Tekion’s internal teams, partners, and customers to effectively understand and use Tekion’s products. This role collaborates closely with cross-functional stakeholders to translate complex product information into engaging, scalable, and effective learning solutions. The ideal candidate has deep instructional expertise, strong product acumen, and the ability to lead training initiatives from concept to execution. KEY ROLES AND RESPONSIBILITIES: - Position requires experience in automotive fixed operations (parts & service) - Design and develop learning programs focused on product functionality, implementation, and best practices. - Collaborate with product, engineering, enablement, and services teams to gather technical information and ensure training accuracy. - Create content in multiple formats (eLearning, VILT, ILT, documentation) that meets diverse learner needs and delivery platforms. - Manage end-to-end training developme