Senior Product Manager - BackShip

HI, WE’RE BACK MARKET. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? About the team The Shipping Group owns everything that moves at Back Market – from the moment a seller configures their listings to the moment a customer's order is delivered. We're organized across two squads and one strategic program: - Shipping Core squad – BackShip (managed labels, carrier network, billing, warranty), transit time infrastructure, carrier optimization, and collection point UX - Delivery Experience (DXP) squad – Customer-facing delivery promise (PDP, Cart, Checkout), post-dispatch tracking, and delivery notifications - BFF program – Back Market's logistic infrastructure, which integrates our fulfillment, trade-in, and B2B operations. Shipping Core and DXP are deeply interdependent: Shipping Core builds the rails, DXP surfaces them to customers. Our products directly impact €3.5B+ in annual GMV and every single order placed on the platform. About the scope We're looking for a Senior Product Manager to own BackShip – Back Market's managed shipping solution for sellers, and one of the highest-leverage infrastructure bets in the company. BackShip is how Back Market takes control of the physical flow of goods: instead of relying on sellers to choose their own carriers, Back Market negotiates the rates, generates the labels, and manages the carrier relationship end-to-end.