Senior Salesforce Administrator, GTM Systems

About the Role Abnormal AI is looking for a Salesforce Administrator to own our Salesforce CPQ platform and manage the requirements intake process for incoming Salesforce requests. You'll be the front door for new requests: gathering requirements, scoping complexity, and routing work to the right owner, while also owning CPQ configuration and quote-to-cash workflows end to end. This role blends two things: deep ownership of CPQ, and ownership of the intake process itself. You're the person who takes a request from a raw ask to a scoped, actionable ticket, and you're also the specialist who configures and maintains the pricing and quoting engine our sales team runs on every deal. What You'll Do Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows. Manage quote-to-cash workflows, including contract generation and e-signature integrations. Serve as the primary point of contact for CPQ end users, providing troubleshooting, enablement, and documentation. Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, and route or prioritize work appropriately. Handle intake and resolution of low-complexity Salesforce configuration requests directly, keeping quick wins from adding to the broader backlog. Use and evolve AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping. Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce administrators to keep requests moving smoothly from ask to resolution. AI Forward Hiring This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll actively use and extend AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping — treating it as a lever to move requests faster, not a novelty. Strong candidates can point to concrete examples of using AI tools to move faster and produce