Senior Technical Implementation Specialist

Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. From rockets to medical devices, we power the parts that move the world forward. This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder. The Opportunity: The Sr. Technical Implementation Specialist (TIS) is responsible for owning, designing, and delivering high-complexity configuration solutions using P3L, our proprietary Python-based pricing language, while leading the deployment of standard ERP integrations. This role blends deep technical and manufacturing expertise with structured process discovery, change management, and clear definition of customer goals to ensure solutions are aligned to measurable business outcomes. By leveraging these inputs, the Sr. TIS designs and executes the appropriate configuration, integration, training, and testing strategies required to enable customer success and guide organizations effectively through operational change. The Sr. TIS is expected to develop subject matter expertise in contract manufacturing quoting and estimating with a specific focus on CNC Machining and Sheet Metal. Beyond solution delivery, the Sr. TIS leads internal process improvement, serves as a key escalation point, and mentors team members. This role requires strong technical mastery, the ability to navigate complex stakeholder conversations, and a proactive approach to risk identification and mitigation to ensure projects are delivered on time and within budget while driving long-term customer value. Who you are: The ideal candidate brings 7+ years of experience in manufacturing consulting or related technical roles and is motivated by solving highly complex technical challenges while elevating others through coaching and mentorship. You operate as both a technical leader and a trusted advisor, working cross-functionally to define best practices, guide decision-making, and drive the adoption of new t