Software Engineer - Engineering Productivity

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are looking for a Software Engineer, Engineering Productivity with expertise in backend infrastructure and systems engineering to join our globally distributed engineering team. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. In this role, you will act as a high-leverage technical bridge between Quality and Eng Core, building the automated safety nets and internal processes required to increase deployment velocity while driving code-related incidents to zero As a Developer Reliability Engineer, you will: Design and champion internal Quality Programmes: Drive engineering-wide process changes and ensure pods adopt new reliability standards without friction. You will operate with a product-owner mindset to define and evangelize the internal reliability roadmap. Define and enforce hard metrics: Measure and establish hard quality telemetry (e.g., DORA metrics, bug-to-deploy ratios, SLIs/SLOs) to create a quantifiable baseline for platform reliability. Architect Shift-Left Pipeline Gates: Weave automated Performance, Security, and Accessibility checks directly into the CI/CD pipeline at the PR level in tight partnership with Eng Core. Build Real-World Load Testing: Shift load and performance testing left for every customer onboarding, validating real-world assumptions. Engineer Synthetic Data & Production C