Staff Software Engineer, Platform (DevEx)

Ready to be a Titan? ServiceTitan is building the Developer Platform for enterprise-scale SaaS: a shared engineering ecosystem that powers seamless, high-velocity software delivery across our entire product footprint. This is not a collection of script-runners. Our DevX platform is the runtime, framework, build, deployment, guardrail, and telemetry layer that lets hundreds of engineers ship code safely, observably, and at enterprise scale. We are looking for a Staff Software Engineer to be the deepest technical voice on our DevX platform team. This is an individual-contributor role with outsized scope: you'll set technical direction, make architecture calls that other engineers build against, and personally ship the hardest, highest-leverage parts of the platform. You won't manage people, but you'll be expected to lead through influence — raising the technical bar for engineers and managers alike. We need someone with deep production scars, strong systems intuition, and the judgment to know when to go deep on a gnarly problem versus when to unblock the team and move on. You should be comfortable being the technical backstop for a small, senior-heavy team and the person other engineers (and their managers) come to when something is architecturally ambiguous or on fire. What You'll Build You will be a primary technical owner across foundational DevX platform capabilities, including: Environments: Cloud development environments (CDEs), on-demand provisioning, high-fidelity mocking, data seeding, and configuration management. Build & CI/CD: Build parallelization, remote caching, automated test-splitting, secure pipelines, and zero-downtime progressive rollouts. Developer Portal: A unified internal platform (IDP) providing "Golden Paths," automated service scaffolding, and centralized API/service catalogs. Guardrails & Compliance: Automated linting, security scanning, policy-as-code injection, and static analysis embedded natively in workflows. Velocity Harness: DORA met