BI Developer / Engineer

Overview DecisionPoint seeks a BI Developer and Engineer to design, build, and maintain enterprise dashboards and automated reporting pipelines for a large federal and DoD-aligned IT mission environment. This role supports operational visibility across availability, incident trends, security events, service desk KPIs, performance indicators, and other mission-critical metrics. The BI Developer / Engineer works closely with monitoring, cybersecurity, service desk, and engineering teams to enable data-driven decision making, analytics maturity, and real-time insight into system performance and operational health. This position also manages automated data ingestion, modeling, transformations, and dashboard optimization. This position is fully remote. Duties & Responsibilities The BI Developer / Engineer will: Design, build, and maintain dashboards using Power BI , Tableau , Grafana , or similar BI tools. Implement automated data pipelines and ETL processes that support operational reporting. Build dashboards for availability, incidents, service desk KPIs, operational metrics, and security events. Develop data models, transformations, and shared datasets used across reporting teams. Integrate data from monitoring platforms, incident management systems, logs, and operational databases. Ensure data quality, accuracy, consistency, and refresh reliability across all dashboards. Collaborate with IT operations, cybersecurity, cloud, and service desk teams to define reporting requirements. Support trend analysis, forecasting, and performance insights for leadership. Maintain documentation for data sources, dashboards, metrics definitions, and reporting templates. Optimize dashboard performance and ensure compliance with accessibility, governance, and federal reporting standards. Qualifications Clearance Requirement Must hold an active Secret clearance, supported by a Tier 3 background investigation. Education (Required) Bachelor’s degree in Data Science, Computer Science, Mana