Community Strategist, SEBU

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. About the role HARMAN's Software Experiences Business Unit (SEBU) builds software products that connect people to music In this role you will build and lead the communities around our new consumer products. You will be the voice of the product in the spaces where our users gather, and the voice of the community inside the company. This means seeding and growing our founding communities, setting the tone and culture, moderating and guiding conversations, running programs and events that keep users engaged, and turning early users into advocates who bring others in. You will own our owned community channels day to day, partner closely with the growth, product, and creative teams, and help shape the product and the community experience based on what you hear directly from users. Your Team This is an individual contributor role reporting directly to the Director, Product Strategy within the Software Experiences Business Unit, and works cross-functionally with product management, growth, marketing, design, and engineering, as well as external agencies and partners. The role may grow to include direct reports as the community scales. What You Will Do Set the tone, voice, and culture for our product communities, and be the person users recognize and trust in those spaces. Seed and grow our founding communities on the platforms where our target users already gather (Discord, Reddit, and social channels), building presence and trust before scale. Engage users daily: welcome new arrivals, spark and guide conversations, answer questions, and keep the community active and healthy. Moderate discussions and enforce